Oracle WMS Solutions Architect

Reports To: Senior Director, Warehousing & Distribution Systems

Location: Monterrey, Mexico

Environment: Remote, Some Travel Required

Work Schedule:

This position is full-time and remote Monday through Friday from 8:00 AM to 5:00 PM with an hour break, but flexibility is available based on coverage.

Who We Are:

Recognized by Gartner in their Modern 4PL Market Guide, Redwood Logistics is at the forefront of industry innovation. Our cutting-edge supply chain technology pairs with the expertise of our brilliant minds to empower logistics execution across North America and Mexico.

Leveraging a comprehensive range of services, data-centric network solutions, and a seamlessly integrated platform, we have established our prominence as a key player in the mid-market segment within the freight tech industry.

Whether you’re just starting your career or are an established professional looking for your next opportunity, Redwood inspires innovation across teams to provide transformative solutions for our customers.

Purpose of Your Work:

As an Oracle WMS Solutions Architect working within Innovate (one of our entities), you will be responsible for providing Oracle WMS Cloud expert knowledge and advice to customers, partners, and peers. You will participate in the creation of requirements documentation and provide insight into software capabilities and best practices. You will configure the software and validate that it meets the business requirements. You will be responsible for keeping up to date on the latest Oracle WMS Cloud releases and new functionality.

How You Make a Difference Everyday:

• Create "to-be" business process designs that meet customer requirements
• Actively participate in the software configuration and implementation process
• Provide proactive input and advice on warehouse activities and operations as related to WMS to meet customer requirements, mitigate potential issues, and improve overall operations
• Review and audit current WMS configurations and provide suggestions for improvement
• Work with peers, customers, partners, and vendors in a highly cooperative environment
• Embody exceptional testing, troubleshooting, and critical thinking skills
• Consistently provide quality software implementation for our customers by following established methodologies and procedures
• Create the necessary screens, reports, and labels to efficiently run warehouse operations and comply with customer requirements and needs
• Accurately and consistently track and report time spent on tasks for billing and project tracking
• Work with the customer manager to deliver solutions on time and within budget

You’ve Got This?

• Bachelor’s degree in Supply Chain, Engineering, or Information Systems
• 3+ years of Supply Chain experience
• 2+ years of Oracle WMS Cloud experience
• Must have excellent writing and communication skills.
• Ability to work independently
• Ability to troubleshoot
• Willing to travel 25%
• Bi-lingual in English/Spanish; proficient level for verbal and written communication

What We Offer:

• Access to experts and resources for your Learning & Development journey
• Opportunity for internal mobility
• Employee referral bonus program
• Employee Resource Groups (ERGs)
• Annual fundraising and volunteer events to give back to communities
• Life Insurance policy for you starting 30 days after employment
• Personal Health Insurance coverage for you – Major Medical
• 30 days “Aguinaldo” Christmas bonus or prorated percentage your first year
• Vacation time starting at 12 days. Additional days will increase per Mexican Law
• Premium Vacation 50% vacation days (Prima vacacional)
• You will also receive benefits like Saving Plan (Fondo de Ahorro) and Grocery Card (Vales De Despensa) 6% or the Maximum amount by Mexican Law
• You will be provided a Cell Phone Allowance of $800 pesos per month minus applicable taxes

Redwood is an equal opportunity employer. Employment decisions at the Company are based on individual merit, qualifications, abilities, and the Company’s needs and resources. The Company does not discriminate in recruiting, hiring, compensation, promotions, discipline, termination or any other aspect of employment on the basis of an individual’s actual or perceived race, color, creed, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, ancestry, citizenship status, age, disability, marital status, military service or status, genetic information, arrest and conviction record, credit history, or any other basis protected by applicable law.