Manager - Business Development
Reports To: Vice President – Business Development
Location: Chicago, IL
Environment: Hybrid (4 days onsite; 1 remote)
Status: Exempt; Salaried
Who We Are:
Recognized by Gartner in their Modern 4PL Market Guide, Redwood Logistics is at the forefront of industry innovation. Our cutting-edge supply chain technology pairs with the expertise of our brilliant minds to empower logistics execution across North America and Mexico.
Leveraging a comprehensive range of services, data-centric network solutions, and a seamlessly integrated platform, we have established our prominence as a key player in the mid-market segment within the freight tech industry.
Whether you’re just starting your career or are an established professional looking for your next opportunity, Redwood inspires innovation across teams to provide transformative solutions for our customers.
Purpose of Your Work:
As Manager of Business Development working within our Brokerage (one of our entities), you will be responsible for management and developing a team of Business Development Representatives, fostering strong customer relationships, and ensuring alignment with company goals.
How You Make a Difference Everyday:
Strategic Leadership & Team Management
- Act as the primary link between the Business Development team and the Vice President – Business Development, ensuring clear communication and strategic alignment
- Lead, coach, and develop a team of Business Development Representatives by providing daily operational oversight, training, removing roadblocks, and performance feedback
Client Relationship Enhancement & Growth
- Maintain a strong understanding of the team’s portfolio of existing key customer accounts, ensuring high levels of customer satisfaction and retention
- Identify and capitalize on opportunities for organic growth within existing accounts by cross-selling and up-selling multimodal freight solution
Operational Collaboration & Solution Delivery
- Promote strong cross-functional communication across internal teams to ensure seamless execution of customer solutions and resolve escalated issues promptly
Reporting & Analysis
- Stay current on industry trends and customer activity to inform strategy and drive improvements
- Track, analyze, and report on key performance indicators (KPIs) related to sales, revenue, customer retention, and pipeline health
You’ve Got This?
- Minimum of 2-3 years of proven leadership or team management experience. Strong leadership presence with the ability to motivate, mentor, and empower a sales team
- Minimum of 5-7 years of progressive sales or account management experience within the freight brokerage or 3PL industry
- Proven ability to meet and exceed sales targets and drive revenue growth
- Ability to thrive in a fast-paced, evolving industry and adapt quickly to changing business needs and market conditions
- Comfortable with data, reporting, and metrics to drive performance and accountability
- Ability to travel on occasion (less than 10%)
What We Offer:
- Access to experts and resources for your Learning & Development journey
- Opportunity for internal mobility
- Employee referral bonus program
- Employee Resource Groups (ERGs)
- Annual fundraising and volunteer events to give back to communities
- Paid time off, floating holidays, time off to volunteer and rollover
- Paid parental leave
- Medical, dental, vision and 401k plans (with match)
- Flexible spending account, mass transit and dependent care plans available
- Health savings account, with a annual company contribution for plan participants
- Short-term and long-term disability; life insurance policies subsidized by company
- Additional benefits including pet insurance, accident care, access to legal advice and more
Work Schedule:
This position is full-time and hybrid (onsite 4 days a week) Monday through Friday from 8:00 AM to 5:00 PM with an hour break, but flexibility is available based on coverage.
Compensation Range:
Salary Range:
$50,000 - $100,000
This position is eligible to earn monthly incentives based on individual and company performance.
The estimated pay range reflects an anticipated range for this position. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the geographical location in which the applicant lives and/or which they will be performing the job.
Redwood is an equal opportunity employer. Employment decisions at the Company are based on individual merit, qualifications, abilities, and the Company’s needs and resources. The Company does not discriminate in recruiting, hiring, compensation, promotions, discipline, termination or any other aspect of employment on the basis of an individual’s actual or perceived race, color, creed, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, ancestry, citizenship status, age, disability, marital status, military service or status, genetic information, arrest and conviction record, credit history, or any other basis protected by applicable law.
