Senior Warehouse Manager

Reports To: Director of Distribution

Location: Romeoville, IL

Environment: Onsite

Status: Exempt

Who We Are:

Recognized by Gartner in their Modern 4PL Market Guide, Redwood Logistics is at the forefront of industry innovation. Our cutting-edge supply chain technology pairs with the expertise of our brilliant minds to empower logistics execution across North America and Mexico.

Leveraging a comprehensive range of services, data-centric network solutions, and a seamlessly integrated platform, we have established our prominence as a key player in the mid-market segment within the freight tech industry.

Whether you’re just starting your career or are an established professional looking for your next opportunity, Redwood inspires innovation across teams to provide transformative solutions for our customers.

Purpose of Your Work:

As a Senior Warehouse Manager working within Redwood Distribution, you will be responsible for leading the launch and ongoing operation of a multi-shift warehouse focused on inbound receiving and intra-logistics support for production lines. This role serves as the primary operational point of contact for the customer, ensuring clear communication, service-level performance, and rapid issue resolution. The Warehouse Manager will play a key role during new warehouse startup activities, including staffing, process design, system implementation, and go-live execution.

How You Make a Difference Everyday:

Customer Communication & Service

• Serve as the primary day-to-day operational liaison between the warehouse and the customer
• Lead daily, weekly, and monthly customer touchpoints during launch and steady-state operations
• Communicate inbound schedules, material availability, shortages, and recovery plans
• Translate customer requirements into clear execution plans across all shifts
• Proactively escalate risks to production or service levels with corrective action plans

Warehouse Operations (Inbound & Intra-Logistics)

• Oversee inbound receiving, unloading, verification, and put-away of materials
• Manage internal material movement, picking, kitting, staging, and line-side delivery
• Ensure materials are delivered accurately, on time, and in sequence to support production
• Establish standard work for dock operations, material flow, and internal transportation
• Coordinate dock schedules, labor allocation, and internal material routes

New Warehouse Launch Responsibilities

• Hire, train, and onboard supervisors and hourly associates
• Develop shift structures, labor plans, and startup ramp curves
• Create standard operating procedures and shift handoff processes
• Stabilize operations post-launch and drive performance to target KPIs

Multi-Shift Leadership & Labor Management

• Lead a 3-shift operation including supervisors, leads, and hourly teams
• Ensure consistent execution and communication across all shifts
• Manage staffing, overtime, cross-training, and coverage for absences or volume spikes
• Coach and develop supervisors with a focus on leadership, communication, and accountability

Safety, Quality & Compliance

• Own warehouse safety performance and promote a strong safety culture
• Ensure compliance with OSHA, company policies, and customer requirements
• Conduct regular safety audits, observations, and corrective actions
• Maintain high standards for material handling quality and housekeeping

Inventory Control & Systems

• Ensure accurate receiving and inventory transactions within the WMS
• Partner with inventory control teams on cycle counts and root cause analysis
• Monitor scanning compliance and inventory accuracy
• Leverage system data to drive operational improvements

Performance Management & Continuous Improvement

• Track and improve KPIs including inbound accuracy, dock-to-stock time, on-time line delivery, inventory accuracy, labor productivity, and safety
• Lead root cause analysis and corrective actions for service failures
• Identify process, layout, and labor optimization opportunities

You’ve Got This?

• 5+ years of warehouse or distribution leadership experience
• Experience managing multi-shift operations
• Strong background in inbound receiving and production support logistics
• Proven customer-facing communication experience
• WMS experience
• Strong leadership, communication, and problem-solving skills

Employment is contingent upon the satisfactory completion of a background check, a pre-employment drug screening in accordance with applicable federal law, and Motor Vehicle Report (MVR).

Work Environment:

Warehouse environment with exposure to dock operations and material handling equipment. Position requires flexibility to support multiple shifts, including nights and weekends as needed.

What We Offer:

• Access to experts and resources for your Learning & Development journey
• Opportunity for internal mobility
• Employee referral bonus program
• Employee Resource Groups (ERGs)
• Annual fundraising and volunteer events to give back to communities
• Paid time off, floating holidays, time off to volunteer and rollover
• Paid parental leave
• Medical, dental, vision and 401k plans (with match)
• Flexible spending account, mass transit and dependent care plans available
• Health savings account, with a annual company contribution for plan participants
• Short-term and long-term disability; life insurance policies subsidized by company
• Additional benefits including pet insurance, accident care, access to legal advice and more

Work Schedule:

This position is full-time and onsite Monday through Friday from 8:00 AM to 6:00 PM with an hour break, but flexibility is available based on coverage. Saturdays are required as needed by the customer.

Compensation Range:

Salary Range:

$75,000 - $95,000

This position is eligible to earn annual incentives based on individual and company performance.

The estimated pay range reflects an anticipated range for this position. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the geographical location in which the applicant lives and/or which they will be performing the job.

Redwood is an equal opportunity employer. Employment decisions at the Company are based on individual merit, qualifications, abilities, and the Company’s needs and resources. The Company does not discriminate in recruiting, hiring, compensation, promotions, discipline, termination or any other aspect of employment on the basis of an individual’s actual or perceived race, color, creed, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, ancestry, citizenship status, age, disability, marital status, military service or status, genetic information, arrest and conviction record, credit history, or any other basis protected by applicable law.